Dear Dean,

We could not be more pleased with our ensuite and bathroom renovations.

The quality of your tiling work is one of the most notable features in both rooms, and has been commented upon by other tradesmen, as well as our friends.

You are undoubtedly a master of your craft.

As equally as impressive as your workmanship has been your attitude and the manner in which you have gone well above the call of duty to help us keep the house operating while these works were going on.

Thank you again, we have been spreading the word about you to all we know who might at some stage need your skills.

We would be pleased to provide references for you at anytime.

With best wishes, Sue & Doug Nam